COMPREHENSIVE DIAGNOSTIC CENTER Privacy Policy

Last Updated: November 2025

At COMPREHENSIVE DIAGNOSTIC CENTER, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website, engage with our services, or opt in to receive communications. By accessing our website or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

Personal Information

We may collect information that identifies you personally when you fill out forms, contact us, or otherwise submit information. Examples include:

  • Contact details: your name, email address, mobile phone number, mailing address, company name, job title
  • Communications: any messages or inquiries you send us
  • Opt-in information: when you agree to receive SMS messages, newsletters or other communications
  • Other information you voluntarily provide, such as feedback, preferences, or survey responses

Non-Personal Information

We may collect data that does not personally identify you, such as:

  • Website usage data: your IP address, browser type, device information, pages visited, time spent on site
  • Analytics data: aggregated, anonymized data used to understand trends and improve our services
  • Cookies and tracking technologies: for performance, functionality, analytics and (where applicable) advertising
2. How We Use Your Information

We use your information to:

  • Provide and manage our services (for example, responding to your inquiries, fulfilling service requests)
  • Send communications: service updates, appointment reminders, marketing/promotional offers (if you’ve opted in)
  • Personalize your experience: tailoring content, offers or communications based on your preferences
  • Improve our website and services: monitoring performance, analyzing trends, collecting feedback
  • Comply with legal obligations and protect our rights and the rights of our users
3. How We Share Your Information

We will not sell, rent or trade your personal information to third parties for their marketing purposes. We may share your information in the following circumstances:

  • Service Providers: We work with trusted vendors and partners (for example, cloud-service providers, SMS delivery platforms, website hosting, analytics services) who assist us in operating our services. These providers are contractually obligated to protect your information and may not use it for their own purposes.
  • RingCentral Integration: We use RingCentral as part of our communications infrastructure—including SMS, voice, messaging and collaboration. Your data may be processed by RingCentral or routed through their systems in accordance with their privacy policy, subject to our agreements and safeguards.
  • Legal Obligations: We may disclose your information when required by law, regulation, legal process, or to protect our rights, property or safety, or that of others.
  • Business Transfers: In the event of a merger, acquisition, sale of assets or similar transaction in which COMPREHENSIVE DIAGNOSTIC CENTER is involved, your information may be transferred as part of that transaction (subject to appropriate safeguards).
  • With Your Consent: For any other purpose if you explicitly consent to the sharing of your information.
4. Cookies and Tracking Technologies

We use cookies, web beacons, pixel tags and similar tracking tools to enhance your use of our website and to gather information about how you interact with our site. These tools allow us to:

  • Understand how visitors navigate and engage with our site
  • Improve site functionality, performance and user experience
  • Deliver personalized content or offers (where permitted) You may control cookies through your browser settings. Disabling cookies may limit some features of our website. For details, please contact info@cdcime.com.
5. Communications via SMS and Other Channels

If you opt in to receive SMS messages (or other messaging services) from COMPREHENSIVE DIAGNOSTIC CENTER, the following apply:

  • We collect your mobile phone number and any details you provide at the time of opt-in.
  • We use your number to send messages such as service updates, appointment reminders, promotional offers (only if you have opted in) and to manage your communication preferences.
  • We may share your number with trusted service providers — including RingCentral — whose role is to assist us in delivering those messages. We do not share your SMS consent/number with third parties or affiliates for their independent marketing use.
  • To opt out of SMS messages, you can reply “STOP” to any message, or contact us at info@cdcime.com or 800-494-0321. For assistance, reply “HELP” or contact us by the same channels. Standard message and data rates may apply.
  • We retain your SMS consent and related data only as long as needed to fulfill the purposes described or as required by law.
6. Your Privacy Rights

Depending on applicable laws, you may have the right to:

  • Access: Request a copy of the information we hold about you
  • Correction: Ask us to update or correct inaccurate or incomplete information
  • Deletion: Request deletion of your information (subject to legal retention requirements)
  • Opt-out: Unsubscribe from marketing communications, including SMS messages
  • Restriction: Request limitation of processing of your information, where permitted
  • Data Portability: Request a copy of your information in a structured, commonly used format

To exercise these rights, please contact us at info@cdcime.com or 800-494-0321. We will respond in accordance with applicable laws.

7. Data Security

We employ industry-standard security measures (such as encryption, access controls and secure storage) to protect your personal information from unauthorized access, use or disclosure. However, no online transmission or storage system is 100% secure, and we cannot guarantee absolute security. Should we become aware of a data breach affecting your information, we will notify you and relevant authorities as required by law.

8. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, provide our services, or comply with legal obligations (for example, tax or regulatory requirements). When your information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.

9. International Data Transfers

COMPREHENSIVE DIAGNOSTIC CENTER is based in the United States. Your information may be processed or stored in the U.S. or other countries where our service providers operate. These countries may have different data protection laws than your own. By using our services, you consent to the transfer of your information to such jurisdictions. We will ensure that appropriate safeguards (such as standard contractual clauses) are in place and that transfers comply with applicable legal requirements.

10. Children’s Privacy

Our website and services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected such data, we will immediately delete it. If you believe we may have collected information from a child under 13, please contact us at info@cdcime.com or 800-494-0321.

11. Third-Party Links

Our website may contain links to third-party websites or services not operated by COMPREHENSIVE DIAGNOSTIC CENTER. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any site you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements or industry standards. When we make changes, we will update the “Last Updated” date above and post the revised version on our website. Significant changes may also be communicated via email or a website notice when required by law. We encourage you to review this policy regularly.

13. Contact Us

If you have questions, concerns or requests related to this Privacy Policy or our privacy practices, please reach out to us at:

COMPREHENSIVE DIAGNOSTIC CENTER

Email: info@cdcime.com
Phone: 800-494-0321

Address: 1200 E High Street
Suite #217
Pottstown, PA 19464